Refund policy

We stand behind our nappies as the best eco nappies on the market and as such we have a 100% satisfaction guarantee.

If you and your little koala are not COMPLETELY happy with the nappies you purchased, we’ll either refund every cent you’ve paid or send you a different size – whichever option you prefer.

 (We'll even send you a Return Shipping Label, so you’re not out of pocket for any return postage).

Just contact us at hello@comfykoalas.com.au. Our friendly customer service will send you a return shipping label, as well as instructions on how and where to send your package.